Privacy Policy • Controliza AI for hospitality

In accordance with the provisions of Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation or GDPR), and Article 11 of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (hereinafter LOPD-GDD), we provide users with the information collected throughout this policy.

You may be using this platform because you have been given access; in this case, Controliza S.L. is not the Data Controller, but only provides a service to the entity that has provided you with access, and such provision requires us to process the data you provide on its behalf. In short, we are data processors. Our relationship with the Data Controller is regulated by contract, and we will treat the data with the same diligence as we would if we were the Data Controllers.

However, you may have registered to try our platform through the web or through any other means by which you have received the information. In this case, we are the Data Controllers:

1.1 Who is responsible for processing your data?

OWNER: Controliza S.L.
CIF: B24713042
REGISTERED OFFICE: C/ Hoyos S/N, Villarente, 24226, León, Spain
PHONE: 910911573
EMAIL: info@controliza.com
 

1.2 What is the purpose of processing your personal data and what is the legal basis for doing so?

At Controliza S.L., we collect and process the personal data you provide for the following purposes:

WEB USERS

PURPOSE

Management and information of the services provided by Controliza, responding to queries and questions about the services, and obtaining data through the website’s cookies.

LEGAL BASIS

Pre-contractual or contractual relationship and unequivocal consent.

CATEGORIES OF DATA PROCESSED

Identifying: name and surname, Contact: phone, email, and Employment: company.

CLIENTS

PURPOSE

Execution of the contractual relationship and management of potential clients, resolution of queries, and provision of information.

LEGAL BASIS

Pre-contractual or contractual relationship.

CATEGORIES OF DATA PROCESSED

Identifying: name and surname, Contact: phone, email, Employment: company, and Economic and financial.

EMPLOYMENT

PURPOSE

Management of candidates by sending CVs to evaluate a possible hiring.

LEGAL BASIS

Consent of the data subject.

CATEGORIES OF DATA PROCESSED

Identifying: name and surname, Contact: phone, email, postal address, CV.

1.3 How have we obtained your data and for how long do we retain your personal data?

The personal data has been provided by you through the forms completed on the website or by any other means by which you have received the information, and will be retained for the necessary time to achieve the purposes for which they were collected, as long as you do not exercise your right to deletion, opposition, and/or withdrawal of consent.

In such cases, your data will be blocked and retained to address any potential liabilities arising from the processing according to legally established deadlines.

1.4 To whom will your personal data be communicated?

Specifically, the data provided by you may be communicated to the following recipients:

  • Banks and financial institutions.
  • Credit and asset solvency entities.
  • By virtue of the law, such as law enforcement agencies.
  • Public administrations to which Controliza S.L. has to provide information to fulfill our legal obligations.

1.5 What are your rights when you provide us with your personal data?

We inform you that as a data subject, you have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request their deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, data subjects may request the limitation of the processing of their data, in which case we will only retain them for the exercise or defense of claims.

In certain circumstances and for reasons related to your particular situation, data subjects may object to the processing of their data. Controliza S.L. will cease to process the data, except for compelling legitimate reasons, or the exercise or defense of potential claims.

In certain circumstances, the data subject will have the right to receive the personal data that concerns them, that they have provided to us, in a structured, commonly used, and machine-readable format, and to transmit them to another data controller.

Data subjects will have the right to object, for reasons related to their particular situation and provided there are no legitimate reasons that prevail over the interests, rights, and freedoms of the data subject, to the processing of personal data concerning them based on the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller or for the satisfaction of legitimate interests pursued by Controliza S.L., including profiling.

You can exercise your rights in writing, attaching a copy of your ID or documentation that identifies you, at the following address: C/ Hoyos S/N, Villarente, 24226, León, Spain, or by email to info@controliza.com.

Additionally, we inform you that, when you have not obtained satisfaction in the exercise of your rights or the way to exercise them, you may file a complaint with the Supervisory Authority. If you want to know more about this right and how to exercise it, you can contact the AEPD:

https://www.aepd.es
Phone: 901 100 099 and 912 663 517.
C/ Jorge Juan, 6, 28001 Madrid.