Architecture

Cloud-native architecture for multi-location HORECA operations

Designed to integrate, scale and operate with continuity in multi-location environments without rebuilding your current architecture

Multi-tenant architecture with per-group isolation
Horizontal scalability without migration or downtime
Decoupled processing and inference
Multi-source data governance with traceability
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Cloud-native architecture and data flow

Each layer of the architecture is designed to operate independently, scalably and auditably.

Multi-tenant architecture

Each group operates in its own isolated tenant with segregated data, differentiated permissions and independent updates.

Horizontal scalability

The same environment that starts as a pilot scales to full rollout. No migration, no plan change, no downtime.

Processing and models

Forecasting, classification and optimization run in decoupled pipelines. Each model is retrained with the group's own data.

Multi-source data governance

Unified ingestion from POS, ERP, PMS, OCR and IoT. Normalization, validation and reconciliation before feeding models.

Data Flow: Full Stack

Sources of truth
POS
Revo Last.app Agora Camarero10
PMS
Cloudbeds Mews
Integration layer · API Gateway · OAuth 2.0
Controliza
Controliza Core · Data Pipeline + ML Engine + Business Logic
Forecasts AI Orders Traceability HACCP
Outputs and consumption · Accounting export · Webhooks · Reporting
Destinations: ERP / Accounting
SAP Business Central Sage Odoo NetSuite

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Architecture guarantees

API-first

Architecture designed to connect, not to isolate. Every feature exposed as a documented endpoint.

Auditability

Record of every event, change and sync. Immutable log for compliance and traceability.

Resilience

Automatic retries, persistent queues and alerts on third-party failures. No data loss.

Security by design

OAuth 2.0, TLS encryption in transit, scoped tokens and automatic credential rotation.

Frequently asked questions for IT

Where do the forecast models run?

In the cloud, in isolated pipelines per group. Models are retrained every night with the tenant's own data. No data crosses between clients or is shared between models.

How does Controliza guarantee availability?

Multi-AZ architecture with horizontal auto-scaling. Zero-downtime updates. The system scales automatically based on load without manual intervention.

Is my group's data isolated?

Yes. Each group has a dedicated partition with AES-256 encryption. The multi-tenant architecture guarantees database-level isolation. No client can access another group's data.

How much effort does it require from my IT team?

Minimal. Controliza deploys as SaaS with no on-premise infrastructure. Your team provides API access to existing systems — we configure, validate and maintain.

What if I need to migrate my data out of Controliza?

Full export via REST API or CSV files at any time. No vendor lock-in. We comply with GDPR Article 20 on data portability.

Does Controliza have a disaster recovery strategy?

Automatic backups with cross-region replication, RPO under 1 hour, RTO under 4 hours. Data in AWS eu-west-1 (Ireland) with geographic redundancy within the EU.

Results measured in active Controliza clients.

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We review your current stack, target architecture and the technical fit of Controliza in your environment.

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Financiado por Kit Digital y fondos europeos