Operational intelligence for hotel groups
Anticipate F&B consumption before the guest arrives
Connect Prediction, Purchasing, OCR and Buffet across your multi-property hotel operation.
Do you really control F&B cost at every hotel?
Operational intelligence for hotel groups is an application of artificial intelligence and Big Data in hospitality that enables optimizing operations, reducing costs, and making data-driven decisions across multi-location chains.
Invisible F&B cost, unmeasured buffet waste and uncoordinated purchasing.
Invisible F&B cost
When occupancy rises, F&B cost rises too. Nobody measures whether it scales proportionally. Deviations stay buried in the aggregated P&L until the quarterly close.
Unmeasured buffet waste
Without real consumption data by product, replenishment is done by guesswork. Cost per cover varies up to 40% between hotels in the same group without anyone noticing.
Uncoordinated purchasing
Each hotel negotiates with its own suppliers and receives delivery notes on paper. There is no cross-property price visibility or aggregated group volume.
From PMS to Plate: F&B Control Across Your Entire Hotel Group
Prediction, purchasing, goods reception, buffet and traceability connected in a single workflow. Each module solves a real pain point in hotel F&B operations.
One Platform for Your Entire Hotel Group
Hotel groups with multiple properties and F&B outlets share the same challenge: ensuring every hotel operates to the same standard without depending on the individual experience of each executive chef. Controliza centralizes F&B decisions — prediction, purchasing, goods reception, buffet — and lets each hotel execute with autonomy within the margins that operations defines.
- Multi-hotel visibility — a single dashboard with food cost, waste, buffet waste and purchasing for all hotels in real time
- Centralized F&B standard — recipe costing, framework suppliers, agreed prices and contracts applied equally across the group
- Controlled autonomy — each hotel executes within the framework operations defines, without micromanagement from head office
- PMS integration — Opera, Mews, Cloudbeds and Protel feed the model with up-to-date occupancy and reservations
F&B Demand Forecasting
Crosses your PMS occupancy with events, seasonality and F&B patterns to anticipate demand at every consumption point in the hotel. Your kitchen and purchasing teams work with data, not intuition.
- Forecast based on PMS occupancy — the model crosses confirmed reservations, historical occupancy and PMS data to predict F&B demand with over 92% accuracy
- Forecast by F&B outlet — breakfast buffet, a la carte restaurant, room service, bar, banquets: each F&B outlet has its own independent forecast
- Event and congress management — weddings, congresses and groups are integrated as model variables. The kitchen receives the adjusted forecast with sufficient lead time
- Multi-hotel dashboard — compare accuracy, waste, food cost and deviations across all hotels in the group from a single panel
Buffet Control
Measure what is served, what is replenished and what is discarded at every buffet service. Real data by product and shift so you stop replenishing by guesswork at breakfast, lunch or continuous service.
- Computer vision by product — cameras identify each item on the line without labels or codes
- Replenishment alerts — the system calculates consumption speed and alerts before the guest runs out of options
- Multi-hotel benchmark — compare waste, replenishment and buffet cost across all hotels in the group with real figures
- Food Waste Law compliance — weighing + timestamp + automatic photo. Exportable reports for HACCP audits
Consolidated Purchasing
Consolidate orders across the entire hotel group, apply framework contracts with suppliers and control stock by F&B outlet. Off-contract purchases and emergency orders disappear.
- Consolidated multi-hotel purchasing — a single order to the framework supplier distributed by property. The group negotiates with total volume
- Stock by F&B outlet — central kitchen, bar, room service, banquets: each F&B storage area with independent stock and controlled transfers
- Price and framework contract control — every delivery note is cross-checked against the order and current contract. Deviations detected before the invoice
- Forecast-driven suggested orders — the system calculates what to buy based on the F&B forecast and confirmed PMS occupancy
Traceability and Digitization
Digitize goods reception, automatically capture batches and allergens, and trace any product from supplier to plate across all hotels in the group.
- Delivery note OCR with batch capture — photo of the delivery note, extraction in 10 seconds. Automatic cross-check against order and contract
- Multi-hotel batch tracing — in case of a food safety alert, locate which hotels received the batch, how much remains and which dishes contain it
- Allergen management by batch — allergens linked to each batch at reception. They update automatically when a supplier or ingredient changes
- Documented HACCP compliance — digital traceability records, temperatures and expiry dates ready for any inspection
How it works in hotels
Controliza adapts to hotel operations: it connects with your PMS, covers all F&B outlets and consolidates data at group level.
We connect your PMS and POS
We integrate the forecasted occupancy from your PMS and consumption data from your POS. With 3 months of history, the model already generates useful forecasts. After 6 months, accuracy exceeds 90%.
The model forecasts by service
Every night, the AI recalculates the forecast for each F&B outlet: breakfast buffet, a la carte restaurant, room service, banquets and events. It crosses occupancy, reservations, holidays and seasonality.
Your team acts on data
The executive chef sees the production plan based on real data. Purchasing generates automatic suggested orders. The multi-hotel dashboard compares performance across properties in real time.
Measurable Impact on F&B and Purchasing
See how it applies to hotels
Request Free DemoIntegrates with Your Hotel Ecosystem
Connect Controliza with your PMS, ERP and operational systems for more visibility and less friction
SAP Business One
Financial and operational ERP for multi-site hospitality.API + CSV/XML
SAP ByDesign
Cloud ERP for centralized management of hospitality groups.Cloud-native API
Business Central
Microsoft ERP for finance, purchasing and inventory.API REST + Power Automate
NetSuite
Oracle cloud ERP for financial management and supply chain.API + middleware
Sage Intacct
Accounting and finance ERP with multi-entity reporting.API REST
Odoo
Modular open-source ERP with inventory and purchasing modules.API XML-RPC/REST
Infor CloudSuite
Hospitality-specialized ERP with native F&B modules.API + ION middleware
Cuadis
Management ERP for organized food service in Spain.API + flat file
Toast
Restaurant management platform with integrated POS.API REST
Revo
Cloud POS for organized food service.API REST
Last.app
All-in-one POS for restaurants.API REST
Agora
POS and hospitality management.API REST
Camarero10
Spanish POS for bars and restaurants.API REST
BDP
POS software for hospitality.API REST
Prestige
POS and PMS for hotels.API REST
Winhotel
PMS + POS for hotels.API + PMS sync
HostelTactil
Touchscreen POS for hospitality.API REST
Detaly
POS and management for food service.API REST
Cloudbeds
Cloud PMS for independent hotels and chains.API REST
Mews
Next-generation PMS with integrated F&B management.API + webhooks
SAP Business One
Financial and operational ERP for multi-site hospitality.API + CSV/XML
SAP ByDesign
Cloud ERP for centralized management of hospitality groups.Cloud-native API
Business Central
Microsoft ERP for finance, purchasing and inventory.API REST + Power Automate
NetSuite
Oracle cloud ERP for financial management and supply chain.API + middleware
Sage Intacct
Accounting and finance ERP with multi-entity reporting.API REST
Odoo
Modular open-source ERP with inventory and purchasing modules.API XML-RPC/REST
Infor CloudSuite
Hospitality-specialized ERP with native F&B modules.API + ION middleware
Cuadis
Management ERP for organized food service in Spain.API + flat file
Toast
Restaurant management platform with integrated POS.API REST
Revo
Cloud POS for organized food service.API REST
Last.app
All-in-one POS for restaurants.API REST
Agora
POS and hospitality management.API REST
Camarero10
Spanish POS for bars and restaurants.API REST
BDP
POS software for hospitality.API REST
Prestige
POS and PMS for hotels.API REST
Winhotel
PMS + POS for hotels.API + PMS sync
HostelTactil
Touchscreen POS for hospitality.API REST
Detaly
POS and management for food service.API REST
Cloudbeds
Cloud PMS for independent hotels and chains.API REST
Mews
Next-generation PMS with integrated F&B management.API + webhooks
Hotels already controlling their F&B
Groups that have gone from managing F&B by guesswork to making decisions based on real data from every hotel.
Controliza for Every Type of Hotel
Each type of hotel manages F&B differently. Controliza adapts to your group's operations.
Frequently Asked Questions
How do you connect with our PMS?
Controliza integrates via API with major PMS platforms (Cloudbeds, Mews, Opera and others). Forecasted occupancy and confirmed reservations automatically feed the F&B prediction model, with no manual intervention. Within 48 hours the connector is active and the forecast already reflects your hotel's actual occupancy.
How do I compare buffet waste between hotels?
With the Buffet module active, each hotel generates consumption and waste data measured by computer vision and weighing. The multi-hotel dashboard shows a benchmark by product, service (breakfast, themed dinner, brunch) and property. You can compare kg wasted per cover, per service and per hotel, and identify which properties need intervention.
Can I audit batches and allergens in minutes?
Yes. Controliza records batches from goods reception via OCR and traces them to the point of consumption. For allergens, technical data sheets are linked to every product and recipe. In case of a food safety alert, you locate all affected dishes and involved hotels in under 2 minutes.
Does it work with events and banquets, not just buffet?
Absolutely. Controliza manages every F&B outlet in the hotel: breakfast buffet, a la carte restaurant, room service, banquets, corporate events and themed dinners. The prediction model is fed by both PMS occupancy and confirmed events, generating a differentiated forecast for each service.
How does Controliza centralize purchasing across multiple hotels?
Controliza consolidates purchasing volume across the entire group into a single panel. AI-suggested orders are based on each hotel's demand forecast. You can compare prices by supplier across properties, automatically detect deviations and negotiate with real aggregated volume data.
What happens when a delivery note doesn't match the order or the contract?
The OCR module digitizes each delivery note with a photo and automatically cross-checks quantity and price against the original order and current contract. If there is a deviation, the system generates an alert before approval. This way you catch overcharges and quantity errors at the moment of goods reception, not at month-end close.
How long does implementation take for a multi-property hotel group?
The process follows 4 phases: diagnosis (1-2 weeks), pilot at representative hotels (4-6 weeks), rollout to the rest of the group (8-12 weeks) and continuous optimization. Each hotel's team spends no more than 2 hours per week during the pilot.
